Westgate Smoky Mountain Hotel Gatlinburg | Gatlinburg ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe One-Bedroom Villa

Max:

4 persons

780 sq. feet

Bed options:

1 King Size Bed

Bathtub

Balcony

room details

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Studio Villa

Max:

4 persons

315 sq. feet

Bed options:

1 King Size Bed

room details

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One-Bedroom Villa

Max:

4 persons

550 sq. feet

Bed options:

1 King Size Bed

Shower

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Gatlinburg 1.3 mi

Airports

McGhee Tyson (TYS) 44.9 mi

Asheville Regional (AVL) 86.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Visit

“The spa services were a true highlight, providing an oasis of tranquility that rejuvenated my spirits after a long day.” view full review

Cozy Fireplace

“Our room had a beautiful gas fireplace that created a warm and inviting atmosphere, perfect for cozy evenings.” view full review

Well-Equipped Kitchen

“The kitchen in our villa was exceptionally equipped, allowing us to easily prepare meals and enjoy family dinners together.” view full review

Fun Kid Activities

“The range of family-oriented activities kept my kids entertained throughout our stay, from mini-golf to engaging games.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Table tennis
Mini golf

Guest Parking

Dryer
Cookware/ Kitchen utensils

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Stores/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Business center

Children

Cribs
Children's play area
Game room

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Aqua park
BBQ facilities
Spa & wellness center
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Parquet floor

Location

915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738

Map view

915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738

City landmarks

Aquarium

Ripley's Aquarium of the Smokies

1.3 mi

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

1.5 mi

611 Parkway

Souvenir shopping

1.4 mi

115 Historic Nature Trail

Gatlinburg Space Needle

1.5 mi

379 Parkway

Tsali Monument

1.1 mi

576 Parkway

Anakeesta

1.4 mi

Broadway Theatre

Sweet Fanny Adams Theatre

1.3 mi

Ski Elevator

Gatlinburg SkyLift Park

1.4 mi

Amusement Park

Earthquake

1.4 mi

Convention Center

Gatlinburg Convention Center

1.6 mi

908 Parkway

Ripley's Haunted Adventure

1.5 mi

Museums

Hollywood Star Cars Museum

1.5 mi

631 Parkway

Guinness World Records Adventure

1.4 mi

424 River Rd

Mysterious Mansion

1.3 mi

Museums

Christ in the Smokies Museum and Gardens

1.3 mi

650 Parkway

Ole Smoky Barrelhouse

1.4 mi

919 Parkway

Amazing Mirror Maze

1.5 mi

Museums

Salt and Pepper Shaker Museum

1.4 mi

National Park

Great Smoky Mountains National Park

1.3 mi

716 Parkway # 37838

World of Illusions

1.4 mi

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

1.4 mi

706 E Parkway

Chapel of Love

1.4 mi

800 Parkway

Ripley's Believe It or Not Gatlinburg

1.5 mi

742 Parkway

Gatlinburg First United Methodist Church

1.5 mi

Roaring Fork

1.1 mi

188 Parkway

Ripley's Davy Crockett Mini-Golf

3.9 mi

306 Parkway

Gatlinburg Mountain Coaster

4.2 mi

340 Parkway

Hillbilly Golf

4.2 mi

386 Parkway Located one block before traffic light #3

Rowdy Bear Mountain

5.5 mi

Nearby

915 Westgate Resorts Rd Westgate Smoky Mountain Resort & Spa

Wild Bear Falls Water Park

500 ft

Restaurants

Mountaineer Kandy Kitchen

5.6 mi

1001 Parkway Ste 8

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

Spacious accommodations

Helpful concierge

Noisy environment

Limited dining options

8.2/10

Great

Rooms

8.0

Location

9.0

Service

6.8

Dining

5.8

Jon

United States of America, February 2025

9.0/10

We had a fantastic time at this resort, especially loved the indoor water park which kept our kids entertained for hours. The accommodations were clean and luxurious, providing a perfect retreat after a day of fun. Although there was some construction noise, the beautiful views and fantastic family-friendly activities made it worthwhile. Overall, we appreciated the balance of relaxation and adventure this place offered.

Rooms

10.0

The units were incredibly spacious and luxurious, complete with high-end finishes like granite counters and a washer/dryer.

Service

10.0

The concierge service exceeded our expectations, going the extra mile for our kids and making our stay memorable.

Location

9.0

The resort's location between Gatlinburg and Pigeon Forge was perfect for easily accessing attractions, plus the mountain views were stunning.

Dining

7.0

We didn't dine extensively, but the convenience of on-site options made it easy for snacking throughout our stay.

Facilities

9.0

The indoor water park and heated pools were fantastic for family fun, although additional slides for younger kids would be a nice addition.

Tom

United States of America, February 2025

5.2/10

The resort has impressive amenities like a water park and spacious accommodations, making it great for families. However, the quality of the service was disappointing, and the dining options were quite limited. The location is convenient for accessing both Gatlinburg and Pigeon Forge attractions, but my overall experience was marred by unexpected issues during our stay.

Rooms

5.0

The accommodations were spacious and equipped with a fireplace, but our unit lacked good lighting and had no windows, which made it feel secluded.

Service

5.0

I found the service lacking; the front desk staff was unprofessional and unhelpful when I encountered issues.

Location

8.0

The resort is well-positioned between Gatlinburg and Pigeon Forge, which made it convenient to explore the attractions.

Dining

5.0

Dining options were limited to sandwiches from a shop downstairs; I was hoping for more breakfast choices.

Facilities

6.0

The on-site water park looked fantastic, but sadly it was closed during our stay, which was a letdown for my kids.

Mark

United States of America, February 2025

7.4/10

Our stay was quite pleasant, nestled within the breathtaking Smoky Mountains. The room we had was spacious and offered fantastic views, which added to our enjoyment. However, several amenities were closed during our visit, which was disappointing, and we did have some frustrations with the activities offered. On the bright side, the hospitality we experienced from the staff made up for some of the shortcomings.

Rooms

9.0

The room was spacious and had an amazing view, featuring a full kitchen and a pullout sofa, which was great for our family.

Service

7.0

The concierge was welcoming and went out of their way to assist us, though we did notice some inconsistencies in staff knowledge.

Location

10.0

Being in the middle of Smoky Mountain National Park gave us easy access to explore both Gatlinburg and Pigeon Forge.

Dining

6.0

While we didn't dine extensively on-site, the options looked adequate; however, we didn't feel compelled to try them.

Facilities

5.0

The amenities were a mixed bag; while the pools and water park provided fun for the kids, many activities were unexpectedly closed.

Kyle

United States of America, December 2024

7.0/10

I had a mixed experience at this resort. While the spacious accommodations and friendly concierge made for a pleasant stay, my enjoyment was impacted by noise issues and subpar dining options. The location is great for exploring nearby attractions but overall the attention to detail seemed lacking.

Rooms

8.0

The spacious 3-bedroom unit was well-appointed and offered stunning views, making it perfect for family gatherings. However, there were cleanliness issues like dust on the baseboards.

Service

7.0

The concierge was helpful and engaging, providing valuable information about the resort. However, the overall service could use improvement as some staff seemed slightly clueless.

Location

9.0

The resort's location is ideal for easy access to the Great Smoky Mountain National Park and local attractions, making it convenient for exploration.

Dining

5.0

The dining options were limited and overpriced, which detracted from the overall experience. There was potential for better variety.

Facilities

6.0

The facilities, including the pool and water park, were enjoyable, but some amenities were experiencing maintenance issues which were disappointing.

Spacious accommodations

Noisy environment

Richard

United States of America, October 2024

7.6/10

Our stay at the resort offered a mix of good and bad experiences. The clean and spacious accommodations were a definite highlight, and we really appreciated the helpful staff. However, we encountered some issues at the water park which left us feeling uneasy about safety. Overall, it was a decent stay with both enjoyable moments and some areas needing improvement.

Rooms

8.0

The rooms were spacious and clean, with a full-sized kitchen for convenience. However, I was disappointed that the spa tub in our room wasn't as expected from the website.

Service

7.0

The service was a mixed bag; while some staff were incredibly helpful and friendly, others were less approachable. The quick check-in process and the responsiveness through text for towel requests were appreciated.

Location

9.0

The resort is centrally located between Gatlinburg and Pigeon Forge, making it easy to access various attractions and activities nearby.

Dining

7.0

The on-site dining options were decent, though the menu was somewhat limited and on the pricier side.

Facilities

7.0

The indoor water park was a big hit with the kids, though we had some safety concerns. There are a variety of family activities available which kept us entertained.